1. Return Window: You may request a return and refund within 10 days from the date of purchase. After this period, we regret to inform you that we cannot process a refund.

2. Initiating a Return: To initiate a return, please contact kayla@kaylaqcareercoaching.com. 

3. Refund Process: Once your return request is approved, we will process your refund within 2 business days. The refund will be credited to the original payment method you used during the purchase.

4. Exceptions: Certain online products, such as software licenses, subscriptions, or digital content, may have specific terms and conditions associated with their returns. Please review the product-specific information on our website or contact kayla@kaylaqcareercoaching.com for details.

5. Late or Missing Refunds: If you haven't received your refund within the specified timeframe, please check your bank account first. Then, contact your credit card company or payment provider, as it may take some time for the refund to be processed and reflected in your account.

6. Contact Information: If you have any questions or concerns about our return policy for online products, please don't hesitate to reach out to kayla@kaylaqcareercoaching.com.

 

We reserve the right to revise this return policy for online products at any time without prior notice. Any updates to the policy will be posted on our website.

 

Thank you for choosing us!